What is AgentLogic360?
AgentLogic360 puts a fully trained AI dispatcher on your website, Facebook, Google profile — anywhere customers reach out. It answers instantly, qualifies the job, and captures the lead while you're on the road or under a sink.
Customer reaches out
They tap the chat widget on your site — any time of day or night. The AI picks up instantly, no hold times, no voicemail.
AI qualifies the job
It asks the right questions — what's the problem, how urgent, where are they — and sounds like your best dispatcher doing it.
Lead captured & sent
Name, phone, address, and job description land in your dashboard and inbox. You call them back with full context already in hand.
How It Works
The agent is powered by Claude AI (Anthropic) — one of the most capable conversational AI models available. It's trained specifically on your business: your services, your service area, your pricing, your personality.
Trained on your business
We configure a system prompt with your company name, services, pricing, service area, and brand voice. The agent sounds like you — not a generic chatbot.
Answers in under 2 seconds
While your competitors go to voicemail, AgentLogic360 responds instantly. Studies show the first business to respond wins the job over 70% of the time.
Leads belong to you
Every conversation and captured lead is stored in your AgentLogic360 dashboard. Export any time. No shared databases, no selling your leads to competitors.
The Lead Capture Flow
The agent follows a tight 4-step conversation designed to get from "first message" to "phone number captured" in under 5 exchanges.
Step 1 — Detect location
When the widget loads, it silently checks the visitor's approximate location using their IP address. If they're in your service area, the agent already knows which town they're in before they type a word.
Step 2 — Problem + urgency
The agent asks what's going on, then creates urgency: "I may have a tech finishing up in [town] right now — let me check." This is warm and honest, not pushy.
Step 3 — Capture name + phone
Once urgency is established, it asks for name and phone in a single natural request: "What's your name and best number so I can lock that in?"
Step 4 — Close with options
Three close options slide up: Call Now, Text Us, or We Call You. The customer picks how they want to be reached — increasing conversion at every friction point.
Location Detection
When a visitor lands on your site, the widget quietly checks their IP address using ip-api.com and identifies their city and zip code in the background — before they even open the chat.
What gets detected
City, region, zip code, and approximate latitude/longitude — enough to know which town they're in and how far your nearest tech might be. No GPS, no permission prompts.
How the agent uses it
The location is passed as context before the first message. The agent opens with their town by name: "I see you're near Commack — I may have a tech in your area right now." It never asks for zip code if it already knows.
IP geolocation is ~85-90% accurate at city level. The agent confirms location naturally in conversation — never commits to dispatching before verifying the address.
Urgency Engine
The agent is trained to create real urgency without being pushy. It uses availability signals — a tech nearby, a scheduling window, a slot that fills fast — to make customers feel that acting now is the smart move.
"Tech nearby" signal
"I've got Mike finishing a job in [town] right now — he could swing by after." Warm, credible, and creates immediate FOMO.
Open slot urgency
"I have one open slot this morning — let me grab it before it goes." True for any service business with real scheduling.
Problem escalation
"These things have a way of getting worse — better to lock it in now." Especially effective for slow drains and minor leaks.
All urgency language uses hedged phrases ("may", "might", "I think") — it's honest but effective. The agent never makes guarantees it can't keep.
Live Dispatch Map
After a lead is captured, the customer sees a live map showing their location, the nearest tech's starting point, and the real road route between them — with the tech's icon animating toward their address.
Real map, real neighborhood
Powered by OpenStreetMap (free, no API key). The customer sees their actual street area — not a generic placeholder. Routes are calculated using OSRM, a real open-source routing engine.
Tech moves in real time
The truck icon travels along the actual road route toward the customer's pin. An ETA countdown shows minutes remaining. When the truck "arrives," the agent sends a final confirmation message.
The moment that closes the sale
When showing AgentLogic360 to a potential client, this is the moment they stop asking questions. Watching their own neighborhood on a map with a truck heading toward them makes the product feel real in a way screenshots never can.
Lead Handoff
Every captured lead is structured, timestamped, and delivered immediately — so you always call back with full context.
Dashboard
View all leads, conversations, and transcripts in your AgentLogic360 portal.
Email notification
Instant email alert every time a lead is captured — name, number, and problem summary.
Webhook / CRM
Push leads to your CRM, ServiceTitan, Jobber, or any webhook endpoint automatically.
Adding to Your Website
One snippet. Paste it before the closing </body> tag on any page. The widget handles the rest.
Your Agent ID is available in your AgentLogic360 dashboard under Settings → Widget. The widget is mobile-optimized, loads asynchronously, and won't slow down your site.
Training Your Agent
Your agent is configured through a natural language system prompt — no code required. You can update it any time from your dashboard.
Business profile
Company name, phone number, service area (towns and zip codes), hours, emergency availability. The agent uses these details in every conversation.
Services & pricing
List your services and price ranges. The agent can quote estimates, explain what's included, and set accurate expectations before the tech arrives.
Voice & personality
Formal or casual, quick and direct or warm and detailed — you define the tone. The agent reflects your brand, not a generic script.
Frequently Asked Questions
Common questions from plumbing and HVAC owners before they get started.